Privacy / data requests
Your roofing inquiry stays tied to a clear privacy record.
This privacy notice explains what Castle Roofing ATL receives when you ask about roof repair Atlanta, roof replacement Atlanta or another residential roofing inquiry, and how you can ask for access or deletion.
At a glance
Castle Roofing ATL uses submitted details to answer roofing questions and prepare a conversation about work in Atlanta, Georgia. The site receives paid traffic from google ads, microsoft advertising and Meta Ads. Optional advertising storage is not accepted by default.
A current policy should tell you when it was changed.
This notice took effect on 2026-10-10 and was last amended on 2026-10-10. It applies to the public website at castleroofingatl.com, its inquiry route and its support chat. A material change is marked with a new date at the top of this page.
The operator is Castle Roofing ATL in Atlanta.
Castleroofingatl, trading at castleroofingatl.com, operates this site. The postal address is 1201 Peachtree St, Atlanta, Georgia 30361, Atlanta, Georgia, United States. The site serves residential roofing inquiries in Atlanta, Georgia. It is not a payment portal, a material shop or a lead marketplace.
Castle Roofing ATL1201 Peachtree St, Atlanta, Georgia 30361Atlanta, Georgia, United States[email protected]877-766-3910The form asks for a reply route and the roof facts you choose to share.
The inquiry form writes your name, phone, email, address, kind of enquiry, message, requested specification and consent tick. Phone and email are optional individually, but one reply route is needed for a response. The support chat receives the message you type and optional name, phone, email and consent.
Automatically attached to an inquiry are the IP address, browser user-agent string, referring URL, the moment the form was rendered and the moment it was sent. The browser keeps a chat token so a returning visitor can reopen that conversation. The consent choice is stored under site_consent_v2. There is no account, password, payment or card data, and nothing is sold on this site.
Advertising click identifiers may arrive in a landing URL: gclid, msclkid and fbclid. They identify the campaign click for attribution. They are not a roof assessment and do not tell Castle Roofing ATL the condition of a property.
Each detail has a job, and the job is limited.
Contact details let the operator reply about roof leak repair Atlanta, roof replacement estimate Atlanta, roof flashing repair Atlanta or another request. The address and kind of enquiry help frame a practical conversation. The message and requested specification keep the response connected to the question you actually asked.
Technical records protect the form, diagnose delivery problems and maintain server security. Chat records let a conversation continue through its token. Consent records show whether optional storage was accepted, declined or withdrawn. Advertising identifiers and consent signals help Google Ads, Microsoft Advertising and Meta Ads measure campaign attribution where the visitor has allowed the relevant storage.
The legal basis depends on what you ask the site to do.
| Purpose | Legal basis |
|---|---|
| Answer an inquiry | Consent to use the submitted details, and steps at your request before a possible contract. |
| Discuss or document agreed work | Contract or steps requested before contract, using the information needed to communicate the scope. |
| Security, delivery and records | Legitimate interest in operating a safe service and keeping accurate business records. |
| Optional advertising and measurement | Consent. Optional storage is held back until you allow it. |
Withdrawing consent does not make earlier lawful processing unlawful. It stops the optional activity going forward.
Paid clicks are part of how this roofing company is found.
Google Ads, Microsoft Advertising and Meta Ads send traffic here today. google ads attaches gclid to a click, microsoft advertising attaches msclkid, and Meta Ads attaches fbclid where a campaign runs there. These identifiers support campaign attribution; they do not create a customer account.
Microsoft UET, with tag ID 343277948 and enableAutoSpaTracking true, is used with the site consent controls. The Microsoft privacy statement is available at privacy.microsoft.com. Nothing on this page claims that an advertising platform has reviewed, approved or verified this site.
Consent mode starts closed, not quietly accepted.
The consent mode called Consent Mode v2 holds ad_storage, ad_user_data, ad_personalization and analytics_storage denied until the visitor allows storage. If the visitor declines or withdraws, all four signals are set back to denied immediately. Microsoft ad_storage is also set back to denied.
Denied-mode measurement may transmit limited signals, but optional advertising storage is not written while it is denied. Global Privacy Control, including the Sec-GPC header, is honoured as an opt-out without asking again. Use the Cookie preferences control in the footer to change a choice.
Only the routes needed for service and attribution receive records.
Google Ireland Ltd / Google LLC receives Google Ads attribution and consent signals. Microsoft Ireland Operations Ltd receives Microsoft Advertising attribution and handles its service under the Microsoft privacy statement. Meta Platforms Ireland Ltd receives Meta Ads attribution where a campaign runs there.
The hosting provider serves this site and stores the enquiry database. The mail provider carries an inquiry notification to the operator's inbox. Those providers process information only as needed to provide hosting or mail delivery. This page does not name a provider that the operator has not supplied as a recipient.
Some providers may process data outside the country of collection.
Advertising, hosting and mail providers may use infrastructure or personnel outside the United States. Where data leaves the country of collection, the transfer is based on the provider's contractual safeguards, applicable adequacy decision or another lawful transfer mechanism available under the relevant privacy regime. Provider locations can change; their current privacy documents control their own processing.
Visitors from Europe should note that the GDPR sections below describe rights for people who reach this site from Europe. The site does not promise that every provider stores every record in Atlanta.
Records have stated periods, not an open-ended promise.
| Record | Period | Reason |
|---|---|---|
| Enquiries and email copies | 18 months | Replying, following the requested roofing conversation and keeping the communication record. |
| Chat transcripts | 18 months | Keeping the conversation available for support and follow-up. |
| Server and access logs | 90 days | Security, fault diagnosis and abuse prevention. |
| Consent choice | 12 months | Remembering the visitor's optional-storage decision. |
Legal obligations or a live dispute can require a record to be isolated for longer. Provider-side advertising storage follows the provider's own settings and policy.
Security reduces risk; it does not make risk disappear.
The site limits access to the inquiry store, uses server-side validation, separates honeypot fields from visible questions and sends messages through the configured mail route. Browser transport, access controls and log review support the service. No website can promise that a transmission or provider is impossible to compromise, so do not send roof photographs or details that are not needed for the question.
Visitors covered by gdpr can ask what happened to their data.
Subject to the law that applies, a visitor from Europe may request access, rectification, erasure, restriction, portability and objection. A visitor may also withdraw consent. These are the gdpr rights in full; another lawful basis may still support processing after consent is withdrawn.
Send a request to [email protected]. The operator may verify identity in a proportionate way before releasing or changing a record. A valid request receives a response within 14 days.
US state rights include a California opt-out.
Applicable US state privacy laws may provide rights to know or access, correct, delete and obtain a copy of personal information, together with the right to opt out of sale or sharing. California's ccpa/cpra applies to eligible California residents, and the other state laws in force may apply to eligible residents in those states. This site does not sell personal information.
Requests and appeals can be sent to [email protected]. The response period for a valid data request is 14 days here. Nothing in this notice removes a right supplied by applicable law.
Global privacy control is treated as an opt-out.
The site honours global privacy control and the Sec-GPC header as an opt-out signal without asking again. Optional advertising and measurement storage remains denied. A visitor can still send a roofing inquiry; optional consent is not a condition of contact.
This is a residential roofing service for adults arranging property work.
The site is not for children and knowingly takes no data from children. If a parent or guardian believes a child has submitted information, contact [email protected] so the operator can review the request.
You can complain if an answer does not settle the issue.
A visitor may complain to their state Attorney General. A California resident may also complain to the California Privacy Protection Agency in California. Visitors from Europe may complain to a data protection authority. Contacting Castle Roofing ATL first is useful, but it is not a condition of making a complaint to an authority.
Ask for your record without sending identity documents by default.
Use the route below for access, correction, deletion, restriction, portability, objection or consent withdrawal. Tell us which email or phone number was used and what you want checked.
A valid request receives a response within 14 days. Identity verification is proportionate to the request. Do not attach an identity document unless the operator asks for a specific, lawful reason.
A change gets a date and stays visible.
When this notice changes in a material way, the effective and last-amended dates at the top are updated. The revised text is published on this page before it governs new activity. A new consent choice is requested where the law requires it.
Send the question to the operator, not a dead end.
For privacy questions, roof repair Atlanta inquiries or a request about this page, contact Castle Roofing ATL at [email protected] or 877-766-3910. Postal mail can be sent to 1201 Peachtree St, Atlanta, Georgia 30361.
This notice does not change a written roofing scope. A roof replacement estimate Atlanta request is still an inquiry until the operator and visitor agree on the work in writing.